Frequently Asked Questions

Everything you need to know about our handcrafted apparel and service.

What defines Benchmade's product quality?

Every piece is crafted using premium, ethically sourced fabrics and reinforced stitching to ensure longevity and a superior fit that stands the test of time.

How long does shipping take?

Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. Express shipping options are available at checkout.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location and typically range from 10-15 business days.

How should I care for my Benchmade garments?

To maintain the integrity of the fabric, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the internal garment label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.